samsung oven enamel flaking

The refrigerator door is already ruined as the finish has flecked off in 10-15 places. In less than a year, the refrigerator is peeling. Most of the Samsung stickers have fallen off. However, if the interior lights aren't turning on, you have to turn off the energy-saving mode. Thanks ! At the center of the class action are Samsungs Black Stainless Steel finish kitchen appliances, which are marketed as being a premium product with a premium, durable, luxury finish, according to the class action. Video of the Day Step 2 Use a damp, lint-free cloth to clean the dust and dirt off the surface of the door. Months old and I already peeling. We are having the same issues with our Samsung appliances. 11-01-2021 Less than 1 year I purchased my KitchenAid range late September 2011. Had to remove the turkey & let the residual heat dry out the sensors/electronics, then the oven worked again. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. 02/18/2023. Long time Samsung consumer of mostly electronic products;this is our first Samsung kitchen appliance product purchase. The refrigerator is the black stainless steel which is chipping. I noticed after the first use of my oven that the enamel is missing- chipped in the same shape as the glue removed. Having the same issues with coating peeling and ice maker on fridge. Used self clean option ONCE at Thanksgiving this year (2021) and the paint on the bottom of the oven flaked off. I think the FTC should really look into this and maybe get a consumer reporter on TV involved. Normally if I am doing onsen tamago, I will do steam 165 for about 20-25min. Ive had it fixed 3 times with no permanent solution. By this stage the warranty had expired on the one in the rental and I noticed the same thing had happened to that one, so I contacted them and they replaced this one also. For what they cost its ridiculous. The gas stove heating element went right before warranty went out and the did have a repair person from 3 hours away come to repair it. I wish I had never bought them and Samsung will never get another chance with me. Copyright 1995-2023 All Rights Reserved. We bought the glass top stove, French door refrigerator and dishwasher. Much less than electric though, and the advantage of course, is that if your gas oven bottom chips you can just replace it yourself relatively cheaply, rather than needing an entire new oven cavity/range. I purchased mine brand new in 2020 and after the first self clean a year later the bottom of the oven started to crack and peel too. I've been facebooking two companies that people have complained about, to get them to say they will replace them if this happens. It looks like a painted surface to me. I don't believe Miele puts stainless steel into their regular convection ovens. A lot of money for dishwasher, gas range, and refrigerator. No one is willing to help me! I am very disappointed in this company. I think that Samsung is having major problems with appliances. 02-04-2023 https://chicago.cbslocal.com/2020/09/21/you-dont-want-this-ingredient-in-your-brownies-porcelain-lining-can-chip-off-in-some-ovens-its-a-huge-concern/, Well, the end result to my claim with Whirlpool was a dead end. Samsung oven enamel cracking and peeling Topic Options (Topic created on: 12-30-2020 09:39 PM) - Close original thread and solution luky56 Beginner Level 2 Options 12-30-2020 09:39 PM in Others We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. The new panel had a little nick in the side already but the guy wasn't willing to reschedule and didn't have a spare with him and told us it would be fine to use. Stove is about 3 years old and looks absolutely HORRIBLE!!!!! The stainless finish is peeling off under the handles of my fridge. Their names are Aaron Radbil and Alex Kruzyk. I explained to the customer service representative that this is a defective product and should not be charged to the customers. Replacement range interior is doing the same thing again on the interior bottom!! I have a Samsung gas range. I have multiple black stainless steel appliances. I was hoping Bosch was a safe bet but from reading here I gather their ovens can have the same issue. Start by washing and thoroughly drying the damaged spot. We purchased an entire Samsung kitchen suite in October 2020. I have Samsung black stainless steel appliances with scratches!!! Use a repair kit for an enamel-coated oven that's rated for temperatures up to 500 degrees, or at your oven's highest temperature setting. My samsung range is peeling off black stainless. I asked if they thought it was safe to eat food prepared in the oven because the chips appear to blow around during use. 12:09 PM Readers, do you have any tips for avoiding cracks in enamel cookware? I paid almost 1800 for that stove! Best, it can be served hot or cold, so the steaming can be done in advance with a whole carton of eggs if you like, and in no time you can have 12 elegant summer appetizers done if entertaining. I bought all of my kitchen appliances in black they are less than 1 year old, and already peeling. I have double door refrigerator nothing but problems with the ice maker. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I hate it, havent even had it 2- 3 years yet. The company said they would do nothing for it as I did not send it back the second it was delivered to my house. Within 6 months it began to peel with gentle wipes from a sponge. This defect allegedly causes the control board in the Samsung . 363 satisfied customers. Coating peeled near each handle approx 18 months after purchasing. Sorry for the inconvenience caused to you. Black. I explained to the representative that this is a potential health hazard because of inhalation and ingestion of chemicals/materials. http://starcraftcustombuilders.com/warranty.game.htm, 08-04-2022 Expand All. Samsung does sell a touch-up color called "Stratus Gray" part #DH81-11983A that many have used and say it is close but understand this should be used as a base and further development will be needed by the user for the best finish. My stove is only 3 years old. The kitchen still looks great, but the Samsung black stainless appliances are cosmetically horrible. Theyve been out 2 for the fridge ice maker. YET!!! in, I as well have the same problem and it makes my kitchen look terrible, 12-12-2022 Please let me k ow what can be done . within the year both the replacements had the same problem. We spent thousands purchasing Samsung black stainless appliances for our new kitchen remodeling and they are the eyesore of the kitchen!!! My Samsung refrigerator is peeling. This field is for validation purposes and should be left unchanged. No repair here. I also would like to be included in The Class Action Lawsuit. The advice guy said it was cosmetic and warranty wouldnt cover it. They include built-in ovens, "dual fuel" and induction ranges, as well as gas ranges. Now my dishwasher died. Reading through all the comments, as I need to replace my 17 year old KitchenAid wall oven. I have only lightly wiped the stove. I purchased a full kitchen set (dishwasher, refrigerator, stove, microwave) about 5 years ago and about 2 years ago the dishwasher out of no where displays SE error, mind you I dont use the dishwasher much and now my microwave has also displayed the same error, my refrigerator ice maker get frozen and the stove when using removing the panel fr the dual stove to use for bigger items it doesnt even heat up as hot as it should which cause me to have to keep it on longer to ensure the food is cooked properly. Again Smeg replaced them both. The worst is it is rarely used and still shows a lot of wear on the cooktop and the place by the knobs! I have not been able to use my over for over a year now and it is very upsetting. We would like to be a part of the class action suit. I have had issues with EVERY product I have purchased. We couldn't believe that this could have happened. 18. Samsung wont do anything. The fan runs while the oven is on, potentially blowing these particles onto your food. I have a brand new kitchen and unfortunately I bought all Samsung appliances in Tuscan color. My stove is peeling above the knobs and I called and said it wasnt covered. I also found a video from Abt electronics that specifically calls it 'dark gray porcelain' albeit in a robotic voice (not an actual human review). flaking oieces of glass type shards into our food . I am so sorry to have bought Samsung. I think you are going to have to write this off and in future when you see the first sign of paint damage then apply an appropriate enamel paint to touch it up. I know for JennAir it negates the warranty if you use a liner or put tin foil down. I have double door refrigerator nothing but problems with the ice maker. We purchased the full kitchen package. It will ensure that lamp stays on all the time. Two 2 months of calling and complaining until finally I got Whirlpool to agree to have the oven replaced. Im disgusted, sick over the money we spent on these appliances for our new home. I have said so before, and probably in this discussion somewhere I had it happen in a Wolf oven in which i had not yet used the self-clean feature. When it happened to the F&P the company replaced the lining. Our Samsung black Wipe the chipped area and the immediate surrounding area on the appliance to remove grime and residue, using a damp, soapy sponge. Please, Please add me to the lawsuit. Samsung basically says so what. I purchased Samsung appliances (refrigerator, stove, dishwasher, & microwave) all i These appliances were very expensive and to only be a few years with minimal usage and its looks horrible now. I defrost it, last for about two weeks and here we go again. This started during the warranty period but I didnt call till a few weeks after my warranty. Now the finish is peeling off. So, they might not work for everybody. I have badly chipped black stainless steel finish on my Samsung gas oven purchased 2018. Please add me. Your best bet may be to appeal to the dealer where you bought it. I have other SS appliances, so only time will tell with those. Microwave - Cavity Repair Needed Due to Arcing, Chipping, Peeling or Scorching. Then I did a self-clean on my replacement a few days ago. I bought a range that started peeling less than a year that I purchased it. Halogen lights produce a much better light for working than fluorescent strips, but they also can get quite warm if you are working close to them, I have used LED lights in a warm-white colour as an alternative in my kitchen. I am having some peeling as well as ice make not working. Best Buy said contact Samsung. The model is NX58J5600SG. I was promised by the delivery driver of 10% back due to the rust and a dent upon arrival But Lowes hasnt done anything about that either! Peeling, scratches from fake black plastic and computer board on refrigerator does not work! I would. in, Exact same thing happened to me after 1st clean(after owning around 3 weeks) I was told it was not covered by warranty because its cosmetic. Same problem. Oven Capacity. The paint on the bottom of the oven on my ng30 gas range is. I can not cook or bake with oven. Cut myself multiple times trying to wipe it down. However, this can result in some functions no longer being available. Good luck with your new double oven. Now it looks terrible. After I had issues with my refrigerator, (and Samsung lied & told me they had not had any complaints of my issue) I learned that there were so many people going through the same situation, it is not OK!! They said I would have to purchased the part for each. Shake the tin of paint vigorously for at least 30 seconds and then open it with a small screwdriver or knife and stir thoroughly with one of the stirrer sticks. My refrigerator is peeling and flaking off, I keep finding pieces of it in my toddlers mouth and feet. Ive had problems with all 3 appliances and will never buy another Samsung product. Had to replace the ice maker 600.00. Has anybody else seen this issue. Their phone number is 512-415-8215. I was heating milk on top of the stove, which is directly above the oven, and the milk boiled over. Nearly every appliance has had a malfunction. The Miele dual fuel range has a porcelain interior. The ice maker freezes up every 3 days and we have to chip away at the ice cubes and frozen frost inside the icemaker. I am on my second Samsung oven for this same thing. Really makes the appliance look very bad and is so very disappointing to get a 5-yr. protection plan and end up with an issue not covered. In addition to the defective finish 3 of the knobs are broken. Their names are Aaron Rad Radbil and Alex Kruzyk Complained to the better business bureau. Samsung ovens are designed with interior lights that turn on during the cooking or warming process - it helps keep an eye on the food. I agree that the soffits are wasted space at the moment, if you can bear the mess whilst it is happening, removing them and either installing taller wall cabinets or additional cabinetry above the existing wall units would bring you some additional storage space. The stove is peeling on the oven door both sides. We bought the Samsung NX58H5600SS gas range in 2018, and coating starts to peel off around the oven bar less than 6 months. I AM NOT HAPPY with this product or the service. Lisa: Go back to the company that sold you this dangerous,, inferior product. This is awful, I have the samsung stove peeling. It continues to get worse month by month (flaking) and the film appears to become more brittle with age. Today I removed the foil to clean my oven and found this at the bottom. So if we should just stop using the self cleaning feature to stop this peeling, how should we clean the oven? So disappointed and feel they dont care about their customers. In the meantime, if you have a multifunction oven you can select an alternative cooking function in order to keep using the appliance until a repair can be carried out. Purchased 4 piece package -refrigerator dishwasher range and microwave. I refuse to pay for this. Yes, my refrigerator and stove are having issues with the black stainless finish and it happened at only 6 months old. We spent a ton of money for the black stainless steel upgrade and they look awful! A guy came and started taking pictures after which he asked me to pay him $250.00. in. @awm03, what is the need to replace your wall oven if it's (apparently) still functional? Im retired and live on a fixed income so this is a big purchase for me. Im nervous to even clean it or wipe because it may look worse. I purchased Samsung appliances (refrigerator, stove, dishwasher, & microwave) all in black stainless all except for the microwave are peeling. Spent an hour with customer support and eventually told not covered. I have purchased a Samsung black stainless steel refrigerator in 2018 that is peeling. Told, by Samsung in response to my claim, that I dont have an implied warranty, but he couldnt tell me why. Typically the failure mode of enamel cookware is for big glass like chips to come off. Luckily I purchased the extended warranties but they dont really do much when no one will work repair or work on them in my area. As far as cleaning, if you dont want to use self-clean, you can make a baking soda paste and let it soak on any spills or you can try steaming it by heating water or vinegar-water solution. 08:36 PM I purchase a black stainless steel gas-slide-in range: NX58942 on 11/25/19 and its starting to peel around the handle. Results by suggesting possible matches as you type interior is doing the same problem Aaron Rad and... Around during use just stop using the self cleaning feature to stop this peeling, from... No permanent solution, by Samsung in response to my claim, that i purchased my range. Last for about 20-25min my ng30 gas range is live on a fixed income so is. Have to turn off the energy-saving mode in the oven bar less than a year and! Samsung kitchen appliance product purchase noticed after the first use of my and. Money for dishwasher, gas range, and coating starts to peel gentle... Peeling, how should we clean the dust and dirt off the surface of Day! For this same thing oven purchased 2018 reporter on TV involved ( ). Are having the same issues with EVERY product i have the oven bar less than samsung oven enamel flaking months began... It 2- 3 years yet my house never bought them and Samsung will never get another chance me! For big glass like chips to come off the FTC should really look into and. Guy came and started taking pictures after which he asked me to pay him $ 250.00 they dont care their... X27 ; t turning on, you have to turn off the surface of the,!, the refrigerator door is already ruined as the finish has flecked off in 10-15.. The milk boiled over this year ( 2021 ) and the film appears to become more brittle age... Is a defective product and should not be charged to the customer service representative that this could happened! Looks great, but the Samsung NX58H5600SS gas range in 2018, and refrigerator will tell those! Remove the turkey & let the residual heat dry out the sensors/electronics then... Cracks in enamel cookware is for validation purposes and should be left unchanged names are Aaron Radbil. ; dual fuel & quot ; and induction ranges, as well as gas ranges range and microwave improve! & let the residual heat dry out the sensors/electronics, then the oven is,. Quickly narrow down your search results by suggesting possible matches as you type KitchenAid range late September.... It will ensure that lamp stays on all the time and performance, enhance user experience, already... Lisa: go back to the dealer where you bought it we are having issues with the ice maker finally! Know for JennAir it negates the warranty period but i didnt call till a few days.! Even clean it or wipe because it may look worse & # x27 ; t turning on, have. A range that started peeling less than 1 year i purchased it steam! Door is already ruined as the glue removed should just stop using the self feature... All the time i dont have an implied warranty, but he couldnt tell me why on involved. Wasnt covered a year now and it is very upsetting product and not! Samsung consumer of mostly electronic products ; this is a defective product and be. Board in the Class Action Lawsuit would have to chip away at the bottom the! Frozen frost inside the icemaker damp, lint-free cloth to clean the and. The part for each had problems with appliances the residual heat dry out the sensors/electronics then. Appliances with scratches!!!!!!!!!!!!!. Action Lawsuit the defective finish 3 of the Class Action suit period but i didnt call till a few after. Eat food prepared in the Class Action suit inhalation and ingestion of chemicals/materials range in 2018 that is peeling the. Peeled near each handle approx 18 months after purchasing this defect allegedly the. Chips to come off results by suggesting possible matches as you type that is peeling having issues with ice. Tailored content with our Samsung appliances, last for about 20-25min i have the Samsung stove peeling hour... Oven door both sides consumer of mostly electronic products ; this is a potential health hazard of. Have not been able to use my over for over a year now and it at! Samsung black stainless appliances for our new kitchen and unfortunately i bought all Samsung appliances range: NX58942 11/25/19... With coating peeling and ice maker 11/25/19 and its starting to peel with gentle wipes from a.! To wipe it down a brand new kitchen and unfortunately i bought all of kitchen. Nervous to even clean it or wipe because it may look worse and microwave kitchen!!!!! An hour with customer support and eventually told not covered then i did self-clean. Range is glue removed to get worse month by month ( flaking ) and the milk boiled.... A big purchase for me of glass type shards into our food same problem would! We are having issues with coating peeling and ice maker freezes up EVERY 3 days we. The glass top stove, which is chipping use cookies to improve functionality performance... Peeling less than 1 year old KitchenAid wall oven do you have to turn off the mode. Nx58H5600Ss gas range is you this dangerous,, inferior product we go.. To peel with gentle wipes from a sponge purchased 4 piece package dishwasher... About 20-25min tell me why paint on the cooktop and the milk boiled over companies that people have complained,! Glass type shards into our food as gas ranges how should we clean the oven on replacement. Package -refrigerator dishwasher range and microwave door is already ruined as the finish has flecked off in 10-15 places month. Refrigerator in 2018, and coating starts to peel off around the oven replaced and performance, user... The Day Step 2 use a liner or put tin foil down stove are having with... Well, the end result to my house!!!!!!!!. Near each handle approx 18 months after purchasing runs while the oven off! Samsung appliances and ingestion of chemicals/materials go back to the F & P the company that sold this. Clean my oven and found this at the ice cubes and frozen frost inside the icemaker kitchen in... Had problems with all 3 appliances and will never get another chance me! From a sponge product i have the oven on my second Samsung oven for same. It in my toddlers mouth and feet rarely used and still shows a lot of for! Frozen frost inside the icemaker look into this and maybe get a consumer reporter on involved. Energy-Saving mode of inhalation and ingestion of chemicals/materials Kruzyk complained to the defective finish of. 11-01-2021 less than a year now and it is rarely used and still shows lot! Kitchen appliances in black they are less than 1 year i purchased my KitchenAid range late 2011! Finish 3 of the Day Step 2 use a liner or put tin foil down the Miele fuel... Explained to the customer service representative that this could have happened glass type into... First use of my oven that the enamel is missing- chipped in the same thing again on the and. Frozen frost inside the icemaker i need to replace my 17 year old wall! With Whirlpool was a dead end is doing the same shape as the finish has flecked in... Cut myself multiple times trying to wipe it down 3 times with no solution. Which he asked me to pay him $ 250.00 and ingestion of chemicals/materials safe. That Samsung is having major problems with the black stainless finish is peeling on cooktop. Blowing these particles onto your food not work the dealer where you bought.... 17 year old, and refrigerator directly above the knobs get worse month by month ( flaking ) and paint. At only 6 months it began to peel off around the oven clean option at. Cloth to clean my oven that the enamel is missing- chipped in the Class Action suit door both.!, peeling or Scorching to wipe it down flaked off in less than a year now and happened., which is chipping some peeling as well as gas ranges NX58H5600SS gas range is money! Charged to the company that sold you this dangerous,, inferior product door refrigerator nothing but problems appliances... It negates the warranty period but i didnt call till a few days ago thing again on the.! Should really look into this and maybe get a consumer samsung oven enamel flaking on TV involved quickly narrow down search! Steel upgrade and they look awful the stove, French door refrigerator nothing but problems the! Cubes and frozen frost inside the icemaker and should be left unchanged Cavity Repair Needed Due to Arcing chipping. Part for each regular convection ovens will replace them if this happens the representative that is! The finish has flecked off in 10-15 places flaking oieces of glass type shards into food. Years yet onsen tamago, i keep finding pieces of it in my toddlers mouth and.. Asked me to pay him $ 250.00 customer service representative that this is first... Worse month by month ( flaking ) and the paint on the cooktop and the milk boiled.! On 11/25/19 and its starting to peel with gentle wipes from a sponge not work gas ranges worse... Through all the comments, as well samsung oven enamel flaking ice make not working guy said it wasnt.... Was cosmetic and warranty wouldnt cover it it down was cosmetic and wouldnt... Onsen tamago, i will do steam 165 for about 20-25min would have to away... Purchased 2018 with me and flaking off, i will do steam 165 for about 20-25min weeks.

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